Help & FAQ
Everything you need to know about Comfort.
What is Comfort?
Good company for the moments you don't want to do alone — a dinner, a night out, a wedding, a conversation. Choose the moment, see who fits it in your city, look at their stories and profile, and message them. Comforters are real people who offer their company for those moments.
How do I get in touch with someone?
Open Discover, choose a moment, open someone who fits and tap Message. You can also reply to their story, or meet people in your city's vibe for that moment. You agree any plan directly between you.
Does Comfort handle payments?
No. Comfort does not process, hold or guarantee payments. If you agree to pay someone, that is arranged directly between the two of you, at your own risk — Comfort cannot recover money. Agree the plan first and never pay someone who pressures you.
How do Comforters get paid?
Comfort does not pay Comforters and takes no commission. Comforters may show a rate on their profile; anything paid is arranged directly with the people they meet.
What are disappearing messages?
In any chat, tap the timer to choose whether new messages disappear after they're seen, after 24 hours or after 7 days. Both of you see a note when it changes, and either of you can Keep a message so it stays. A view-once photo can be opened one time only.
What are Stories and Vibes?
Stories are text, photo or GIF updates that last 24 hours; replies go privately to a chat. Vibes are spaces for each moment in your city — Lagos · Dinner, Abuja · Conversation — to share plans, places and questions.
Someone made me uncomfortable. What can I do?
Use ⋯ on their profile, story, post or in the chat to Report or Block them. A block works both ways and everywhere: neither of you can see or message the other. Every report is reviewed. If you are in danger, contact local emergency services first.
How do I become a Comforter?
Tap "Become a Comforter", add the moments you're open to, your area and, if you like, your rate and the hours you're usually free. It takes about two minutes.
Can I use Comfort outside Nigeria?
Comfort is focused on Nigerian cities for now — Lagos, Abuja, Port Harcourt, Benin City, Ibadan, Enugu, Warri and Asaba.
How do I contact support?
Email us at hello@icomfortyou.com. We usually respond within 24 hours.
Still need help?
Our team is here for you. Reach out and we'll get back to you within 24 hours.
hello@icomfortyou.com